Alojamiento_rural_Gipuzkoa_Zulueta

Zulueta

Azkoitia (Gipuzkoa)

943 85 35 49 - 617 28 76 69

Since 2008, the Regional Board of Trade and Tourism of the Basque Government has been implementing the “EUSKADI TOURIST ACCESSIBILITY MODEL” with a view to improving the accessibility of Euskadi’s tourism offer taking into account people’s functional diversity and applying the concept of accessibility as if it were a factor of excellence and added value, given that improvements in accessibility benefit society at large, since they provide environments and services with improved quality, safety and comfort.

In this section you will find information on the diagnosis made of this establishment and its degree of accessibility for each type of functional diversity.

Types of functional diversity

Practicable

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Practicable

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Practicable

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Accessible

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Practicable

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In general, each example of functional diversity and each affected element is classed on three levels: ACCESSIBLE, MODERATELY ACCESSIBLE OR PRACTICABLE and NOT ACCESSIBLE. To differentiate between these, each level is colour-coded and identified in green, amber and red.

  • Accessible

    Fulfils all the criteria of Euskadi's model for accessibility for tourists, to the extent that all persons with functional diversity may access and use the establishment autonomously.

  • Practicable

    Fulfils most of the criteria of Euskadi's tourist accessibility model to the extent that the majority of people with functional diversity may access and use the establishment autonomously.

  • Not accessible

    Does not fulfil most of the criteria of Euskadi's tourist accessibility model.

Physical

  • ACCESS FROM OUTDOORS

    Concept defined by the possibility of accessing or entering the evaluated establishment and in which factors such as the external environment, the threshold and the entrance or access to the lobby are taken into account.

  • CAR PARK

    Criteria defined by the distribution of the space used to park vehicles. This space is evaluated on the basis of its greater or lesser degree of adaptation to the regulations, both in terms of signage and the distribution and location.

  • RECREATIONAL AND LEISURE AREAS

    Criteria that define the greater or lesser ease of use, access and safety in recreational areas, leisure areas and sports facilities belonging to the recreational establishments. The elements will be especially evaluated in terms of their adaptation for use by persons with functional diversity.

  • BATHROOMS, HYGIENIC SPACES

    Criteria that define the internal characteristics of the bathrooms and hygienic services inside the rooms in concepts such as: access to interior space, technical assistance or safety.

  • KITCHEN

    Criteria assessing the greater or lesser degree of user-friendliness based on safety criteria of apartment kitchens and areas of private and common use and/or their adaptation to the regulations.

  • HORIZONTAL MOVEMENT

    Criteria that define the mobility inside the evaluated establishment in terms of the characteristics of the floor or pavement and in terms of the linearity of movement over the horizontal plane, without steps or dips.

  • COMMON AREAS

    Criteria that define the characteristics of the commonly used spaces such as living rooms, lounges, dining areas, bars and cafeterias. The criteria evaluated will be the distribution and proximity of bathrooms and their accessibility, internal circulation and the ergonomics of the furniture.

  • STAFF TRAINING

    Criteria assessing the level of training of all or part of the establishment's personnel, evaluating the attention and treatment of persons with different types of functional diversity. Assessing the intensity of training and functional positions undergoing training.

  • ROOMS

    Concept that defines the characteristics of the private lodging area (preferably an adapted room and if there is none, that which is most suited to the purpose), covering the access, interior circulation, distribution of furniture and accesses to bathrooms and terraces.

  • RESTAURANT / CAFETERIA FURNITURE AND FIXTURES

    Concept that defines the characteristics of the ergonomics, safety and adaptability of the furniture (tables, chairs and benches) as well as those fixtures and implements usually needed to eat such as cutlery and its design, as well as the distribution of different elements of technical assistance that facilitate autonomous use.

  • DOORS AND PASSAGEWAYS

    Concept that defines the characteristics such as width, distribution, ease of circulation and manoeuvrability in corridors, passageways, doors connecting to horizontal spaces and passage areas needed to access the accommodation or areas that are essential to use.

  • RECEPTION

    The criteria define the possibility of accessing the reception space, evaluating both the proximity and characteristics of the counter itself.

  • LUGGAGE TRANSFER

    Criteria that evaluate the existence of a luggage transfer service from the vehicle to the room. The option of this service being available under demand will be evaluated.

Visual

  • VISUALLY ADAPTED RESTAURANT MENU

    Criteria defined by the legibility and comprehensibility of the menus based on criteria related to the size and type of fonts, interior design, contrasts and all the elements that affect visualisation. If not available, access to external elements that help reading the menu will be evaluated (visual prostheses, glasses, personalised service).

  • STAFF TRAINING

    Criteria assessing the level of training of all or part of the establishment's personnel, evaluating the attention and treatment of persons with different types of functional diversity. Assessing the intensity of training and functional positions undergoing training.

  • LIGHTING

    Concept that defines lighting characteristics in spaces of essential use, in terms of intensity, homogeneity and safety.

  • GENERAL INFORMATION

    Criteria assessing the existence and adaptation of the elements and information systems both in physical form (booklets, posters...) and electronic form, and the use of new technologies in these areas.

  • FINDABILITY

    Criteria defined by the greater or lesser ease or difficulty of locating the establishment using objective criteria such as signage, possibility of obtaining information in the surroundings and/or characteristics of the establishment, and subjective criteria such as ease of finding the establishment intuitively.

  • TACTILE ORIENTATION
  • VISUAL ORIENTATION

    Criteria that evaluate the existence of elements that facilitate orientation and the movement of persons with visual problems. The existence, characteristics and distribution of the signage and information posters, covering the chromatic contrast in interior spaces, will be evaluated.

  • WEB SITE


    Criteria assessing the existence, characteristics and/or adaptation of the evaluated establishment's website according to the accessibility protocols in use.

Auditory

  • STAFF TRAINING

    Criteria assessing the level of training of all or part of the establishment's personnel, evaluating the attention and treatment of persons with different types of functional diversity. Assessing the intensity of training and functional positions undergoing training.

  • GENERAL INFORMATION

    Criteria assessing the existence and adaptation of the elements and information systems both in physical form (booklets, posters...) and electronic form, and the use of new technologies in these areas.

  • AUDITORY ORIENTATION
  • WEB SITE


    Criteria assessing the existence, characteristics and/or adaptation of the evaluated establishment's website according to the accessibility protocols in use.

  • RECEPTION

    The criteria define the possibility of accessing the reception space, evaluating both the proximity and characteristics of the counter itself.

Intellectual

  • STAFF TRAINING

    Criteria assessing the level of training of all or part of the establishment's personnel, evaluating the attention and treatment of persons with different types of functional diversity. Assessing the intensity of training and functional positions undergoing training.

  • LIGHTING

    Concept that defines lighting characteristics in spaces of essential use, in terms of intensity, homogeneity and safety.

  • GENERAL INFORMATION

    Criteria assessing the existence and adaptation of the elements and information systems both in physical form (booklets, posters...) and electronic form, and the use of new technologies in these areas.

  • FINDABILITY

    Criteria defined by the greater or lesser ease or difficulty of locating the establishment using objective criteria such as signage, possibility of obtaining information in the surroundings and/or characteristics of the establishment, and subjective criteria such as ease of finding the establishment intuitively.

  • VISUAL ORIENTATION

    Criteria that evaluate the existence of elements that facilitate orientation and the movement of persons with visual problems. The existence, characteristics and distribution of the signage and information posters, covering the chromatic contrast in interior spaces, will be evaluated.

  • WEB SITE


    Criteria assessing the existence, characteristics and/or adaptation of the evaluated establishment's website according to the accessibility protocols in use.

Organic

  • ROOMS FOR PERSONS WITH BREATHING DIFFICULTIES

    Criteria that evaluate the existence of specially adapted rooms for persons with breathing problems (allergies, respiratory failure, COPD, etc)